Electric Generators Direct

Electric Generators Direct is now part of the Ferguson network of sites. You can find a great selection of portable generators, standby generators, inverter generators, and generator accessories at fergusonhome.com.

About Electric Generators Direct

For more than two decades, Electric Generators Direct was a trusted destination for homeowners, professionals, and commercial building managers seeking wholesale generators for unmatched backup power.

The site offered an extensive selection of portable, standby, and inverter generators from top manufacturers, along with detailed product comparisons, expert buying guides, and real customer reviews. Whether seeking reliable backup power for a home, a heavy-duty solution for a job site, or commercial-grade equipment for facility management, Electric Generators Direct provided the expertise and selection to match customers with the right generator.

Today, electricgeneratorsdirect.com is now part of the Ferguson network of sites, bringing the same great selection and service to fergusonhome.com.

Create Your New Account

Create a Ferguson Home account to manage orders, track shipments, set up returns, and more.

Frequently Asked Questions

When is the transition happening?

You can start using fergusonhome.com today for all your ordering needs. The Electric Generators Direct website is no longer processing orders.

What will happen to my account information on Electric Generators Direct?

Your information will not transfer to fergusonhome.com. However, your details will remain in your Electric Generators Direct account until April 1, 2026. For help, contact our support team at support@fergusonhome.com or 800-710-7499.

Will my Electric Generators Direct account be closed?

Yes, but not until April 1, 2026.

What if I need help with an existing order from Electric Generators Direct (returns, refunds, or questions)?

We're still here for you. Call us at 800-710-7499 and we'll help with anything related to past orders.

Who should I contact for new orders or questions?

Please reach out to the Ferguson Home team at fergusonhome.com/support/email_us for assistance.

What if I'm tax exempt or have terms on Electric Generators Direct?

You'll need to reapply on fergusonhome.com. Start by creating a Ferguson Home account. For help with tax exemption status, contact the Ferguson Home team at support@fergusonhome.com.

Tax Exemption Information

I have tax-exempt status. How do I get a refund?

If sales tax has been charged on a recent order and you need to take advantage of your tax-exempt status, please ensure that the exemption on file is current and for the state you shipped to. Visit your Account Details Page, click the "Go to TTR" button, and address any incomplete or expired certificates. Once submitted, email ExemptionCertificate.Campaign@ferguson.com to facilitate a refund. If you have further questions, contact a Ferguson Home representative at 800-710-7499 or email support@fergusonhome.com.

I am purchasing for the US Government. How does sales tax apply to me?

Sales tax does not apply to purchases made by the United States Government. To document that a sale has been made to the U.S. Government, visit your Account Details Page, click the "Go to TTR" button, and follow the prompts to select the states you're shipping to. Supply one of the following and submit: Federal tax ID certificate, Certificate of exempt status, Government Voucher, or a check from the U.S. Government payable to Ferguson Home. Everything can be filled out online and approved quickly. Once approved, you'll check out tax-free.

I have tax-exempt status. Can you set my account to be sales tax exempt?

On your Account Details Page, click the "Go to TTR" button and follow the prompts to get the correct certificates for the states where you're exempt. Everything can be filled out online and approved quickly. Once approved, you'll check out tax-free. If you have further questions, contact a Ferguson Home representative at 800-710-7499.

Need Help?

Contact Ferguson Home Support Email: support@fergusonhome.com Phone: 800-710-7499